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FAQ's

Do I really have to trim the wick?

Yes, you really should trim the wick to 1/4″ every time you light your candle.  If you don’t, problems can occur. The special wooden wicks of our candles can “mushroom” at the top, causing excessive flickering and/or smoke.  Keeping your wick trimmed keeps this to a minimum and also makes your candle safer. Trimming also prevents your wick from curling back into the wax.  Our wooden wicks can easily be trimmed by just breaking off the top of the burned wick (the curled part).

My candle is leaving a lot of wax on the sides of the container when i burn it. Why is that?

This is commonly called “tunneling.” This happens when a candle burns down the middle of the jar, leaving lots of wax stuck to the side of the jar. Tunneling can be caused by failure to keep your candle lit long enough before you extinguish it.  Each time you burn a candle, try to burn it at least until the wax reaches the edge of the container. Our jar candles should be burned a minimum of 3hrs. each time they are lit. If you must extinguish your candle early, plan to burn it a little longer the next time.  This should prevent your candle from tunneling.


 

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